Account deletion
Delete your Clicked account
You can delete your account in the app or request deletion by email.
Account deletion is intended to be permanent. You may want to export your data first from the app or by contacting privacy@clicked-app.com.
Delete in the App
- Open Clicked.
- Go to Profile.
- Open Settings.
- Find the Account section.
- Tap Delete Account.
- Read the confirmation message and confirm deletion.
After you confirm, the app signs you out, stops local tracking, clears local session data, and starts the account deletion process.
Request Deletion by Email
If you cannot access the app, email privacy@clicked-app.com from the email address associated with your account, or include the phone number associated with your account if you signed up by phone.
Use this subject line:
Delete my Clicked account
Please include enough information for us to identify the account. We may ask for additional verification before deleting an account.
What Gets Deleted
When deletion is completed, Clicked deletes or scrubs personal account information according to our retention rules. This may include account identifiers, profile information, profile photos and stored photo objects, raw location events, visits, overlap records, connection data, and message content associated with the account.
What May Be Retained
Some limited records may be retained where necessary for safety, abuse prevention, legal compliance, dispute handling, or accountability. These may include reports, blocks, audit logs, privacy request records, and minimal deleted-account tombstone records that do not contain profile content.
Private Zones
Private-zone address, radius, and coordinates are stored locally on your device. If you delete the app or clear app data from your device, local private-zone data is removed from that device. Private-zone coordinates are not uploaded to Clicked servers.
Timing
We begin processing deletion after your request is confirmed. Some systems may need time to complete deletion or backups/retention cleanup. We aim to complete privacy requests within the time required by applicable law.
Need Help?
For deletion questions, contact privacy@clicked-app.com. For general support, contact support@clicked-app.com.